Privacy Policy

Introduction

Kanso Coders Ltd. ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use TailStats and our related services.

We are a company registered in the United Kingdom. For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, we are the data controller.

Information We Collect

We collect information that you provide directly to us when you create an account and use our services:

Account Information: When you register, we collect your name and email address.
Profile Information: Any additional information you choose to add to your account profile.
Communications: If you contact us, we may keep a record of that correspondence.

We do not collect sensitive personal data (also known as special category data) about you.

Legal Basis for Processing

Under the UK GDPR, we must have a legal basis for processing your personal data. We rely on the following legal bases:

Contract: Processing is necessary for the performance of our contract with you to provide our services.
Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services and communicating with you about your account.
Consent: Where you have given us consent to process your data for specific purposes, such as marketing communications.
Legal Obligation: Processing is necessary to comply with our legal obligations.

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Create and manage your account
Send you technical notices, updates, and support messages
Respond to your comments, questions, and requests
Monitor and analyse trends, usage, and activities in connection with our services
Detect, investigate, and prevent fraudulent transactions and other illegal activities
Comply with legal obligations

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

When you delete your account, we will delete or anonymise your personal data within 30 days, unless we are required to retain it for legal purposes.

Data Sharing and Disclosure

We do not sell your personal data. We may share your information in the following circumstances:

Service Providers: With third-party vendors who provide services on our behalf (e.g., hosting, payment processing), under strict data processing agreements.
Legal Requirements: If required by law or in response to valid requests by public authorities.
Business Transfers: In connection with any merger, sale of company assets, or acquisition.
With Your Consent: With your explicit consent for any other purpose.

International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your country where data protection laws may differ. Where we transfer data outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK Information Commissioner's Office (ICO) or adequacy decisions.

Your Rights Under UK GDPR

Under the UK GDPR, you have the following rights regarding your personal data:

Right of Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can ask us to correct any inaccurate or incomplete data.
Right to Erasure: You can ask us to delete your personal data in certain circumstances.
Right to Restrict Processing: You can ask us to limit how we use your data.
Right to Data Portability: You can request a copy of your data in a structured, machine-readable format.
Right to Object: You can object to our processing of your data in certain circumstances.
Rights Related to Automated Decision-Making: You have the right not to be subject to decisions based solely on automated processing.

To exercise any of these rights, please contact us using the details below. We will respond to your request within one month.

Cookies

We use essential cookies that are necessary for our website to function properly. These cookies do not collect personal information for marketing purposes.

Essential cookies include session cookies to keep you logged in and security cookies to protect your account. You can control cookies through your browser settings, but disabling essential cookies may affect the functionality of our services.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Complaints

If you have concerns about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues. You can contact the ICO at ico.org.uk or by phone on 0303 123 1113.